Blog & Service Articles.

Videos and articles designed to help you diagnose and maintain your vehicle.

Timing Belt

Date: February 1, 2012 1:39 PM - Category: Parts



Ever heard the sad tale of a staggering repair bill from a broken timing belt? Bad news. Let's take a lesson from their woes and remember to think about our timing belt.

First, let's review what a timing belt does. The top part of the engine, over the cylinders is called the cylinder head. The head contains the valves. There's at least one valve that lets the fresh air into the cylinder. This air, mixed with fuel, burns to create power. Then another valve or two open to allow the exhaust out of the engine. Each cylinder has 2 to 4 valves - that's 12 to 24 valves for a V-6, up to 32 values on a V-8. The opening and closing of the valves is done by a camshaft. The timing belt uses the rotation of the engine to drive the camshaft which opens and close the valves. It's called a timing belt because it has to be adjusted to rotate the camshaft to keep proper time with the engine so that everything's in sync.

The timing belt is a toothed rubber belt . But some cars use a timing chain or timing gears instead of a belt. Timing chains and gears are much more durable, but manufacturers are using belts more because they are quieter - and cheaper. If you have a small or mid-sized passenger car, crossover or mini-van, chances are you have a timing belt.

Unfortunately, timing belts fail without any warning. That shuts you down right away. A technician can inspect your timing belt and look for cracks and looseness. But getting to the belt to take a look can be almost as much work as changing it on some cars. That's why manufacturers recommend replacing the belt from time to time. For most vehicles it's from 60,000 to 90,000 miles or 95,000 to a 145,000 kilometers. If your owners' manual doesn't specify an interval ask your service advisor.

One AutoNetTV producer has had two timing belts fail. The first was while he was waiting at a stop light - that repair cost several thousand dollars. The second was while driving on the highway - that one cost more than twice as much. Both had the cars out in the shop for three weeks. His cars had what we call "interference engines", meaning that the valves and pistons are very close to each other. If the timing belt slips even one notch, the pistons will slam into the open valves. That's why our friend's highway failure was so much more expensive - his engine was traveling so fast that the valves were smashed and they chewed up the cylinder head.

A non-interference engine will just shut down if the timing belt breaks. You're stranded, but the engine doesn't suffer permanent damage. In both cases, our hapless friend was just a couple oil changes past the recommended interval for changing the timing belt. This is one of those things that you just cannot put off. Now replacing a timing belt is not cheap - but repairs for a broken belt can be many times as much.

Check your owners' manual right away - especially if you have more than a 60,000 miles or 95,000 kilometers. You may need to get that belt replaced right away. And on many cars, the timing belt drives the water pump. So, it may be a good idea to replace the water pump while you're at it because 90% of the work required for the new pump is already done with the belt change. Doing both at the same time saves you a lot of money because as they say, "timing's everything". Parts, Timing Belt

Lease verses Buy

Date: January 26, 2012 11:35 AM - Category: Automotive News



Lease? Or buy? It's always a tough question for residents in the Burnsville area. But here are a few ideas that'll make the choice more clear.

Either option gives you a choice of how you might finance your car. If you buy, you'll pay the full cost of the car, with maybe an initial down payment, then monthly payments on the balance that pays down the loan principal, and the finance charge.

If you lease, you're financing the portion of the cost of the car that's used up during the term of the lease. When the lease is up, you return the car to your local Burnsville area dealership. You'll pay some money upfront; fees, security deposit, first month's payment and maybe a capital reduction. The month payments include a depreciation cost and a finance charge.

So how do you decide?

First, how big a down payment can you make? A lease would require a smaller down.

How much monthly payment can you afford? Again, lease payments will be much lower for any given down payment.

A lease needs you to have better credit, so that's a factor.

How long will you keep the car? If you tend to keep your cars around for a while, buying is cheaper. But just two or three years? Then leasing is the way to go.

Valley Auto Care
7125 151st St. West, Suite 105
Apple Valley, Minnesota 55124
952-431-2700

If your car might suffer a ding or two, like, say a work truck would, then buying's better. The leasing company will want their merchandise back at the lease end in tip top shape, and if repairs are needed, you'll pay.

How many miles do you drive in and around the Burnsville area? Important to consider because leases have a mileage limit, and if you go over, you pay a hefty charge per mile when the lease is up. So high mileage means a buy.

Will the car be used for business? Check with your accountant, but both financing options have different tax benefits, depending on your circumstances.

Over the short term, leasing is much cheaper. Medium term, leasing and buying costs are about the same. Over the long haul, leasing is always costs more.

Leases may sound a bit complicated, and the typical lease decision weighs more on the monthly payment, rather than price. So sometimes leasers may pay on a higher purchase price than a buyer would.

Here is a tip: If a salesman asks if you'll be leasing or buying, say you're not sure yet. Make your best deal, then look at financing options.

Here's another: With a buy or a lease, if you total the car, you'll owe the full amount of the loan, or the balance of the lease payments, and usually, it's less than the car's fair market value – and that's all your insurance company will pay. But ask your agent about gap insurance, which pays the difference between fair market value and what you owe. Big consideration for a lease.

Remember, you have to return your leased vehicle in excellent condition, and may need to do all manufacturer's recommended service and maintenance, or face penalties. So see your local Burnsville service center on a regular basis, get the required work done and save the service records. It's well worth it.

Automobile Fluids For Your car

Date: January 20, 2012 12:22 PM - Category: Fluids

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If you've walked through the automotive fluids of an auto parts store in Apple Valley, you'll know how overwhelming the sheer number of products available can be. How do you know what's right for your vehicle?

As you know, these fluids all serve a function in making your car run as you drive around the Apple Valley area. Your vehicle manufacturer has specified a particular type of fluid for every system from the motor, to the cooling system, brake fluid and so on. When you realize that not every variation is applicable to your vehicle, the task becomes more manageable.

First let's talk about why there are so many varieties. Starting with motor oil, we see that manufacturers match the properties of a particular weight or type of oil with the design needs of the engine. For example, engines with sophisticated valve trains often require a thinner weight of oil.

Some vehicles around Apple Valley come from the factory filled with synthetic oil and the recommendation to use it for life. The safe bet is to always use what the factory recommends. The recommendation is what's been proven to work in function and durability tests. The recommended oil is also a factor in determining oil change interval schedules.

Apple Valley Minnesota Auto Fluids A good quality oil has more additives that are engineered to clean and protect the engine. They cost a bit more, but are worth the extra protection. If you buy budget oil, you might want to consider shortening your oil change interval.

Sometimes fluids are developed specifically to meet the needs of a particular family of engines. An example would be coolant. Because of the different materials used to build the cooling system, the coolant has to be formulated to protect those parts, which vary from manufacturer to manufacturer, from corrosion. We've seen special coolant in Apple Valley for General Motors, Volkswagen, Chrysler and others.

The same is true of transmission fluid and brake fluid in recent years.

The really good news is that your Apple Valley service center has databases that tell them the recommended fluids for your vehicle. This takes all the guess work out. If you have some special needs, like a higher mileage engine or want enhanced performance, ask your service advisor for upgrades or additives that'll meet your needs while being consistent with the manufacturer's recommendations.

Of course, your full-service oil change will top off your fluids. But it's a good idea to have some of everything at home in case you need to top something off yourself or to take on a trip. Ask your Apple Valley service advisor at Valley Auto Care or check your owner's manual for fluid specifications.

It's important to know that there are national warranty laws that say that a manufacturer cannot require you to use their brand of fluid to maintain your warranty. That said, there are two things that may affect your warranty.

Using the wrong type of fluid may void the warranty. Going back to radiator coolant, the correct type protects against corrosion and the wrong type will not. So it's important to be right.

Also some warranty protections are conditioned on taking care of scheduled preventive maintenance. Please review your warranty if you have questions.

Looking Down the Road - Headlamps

Date: January 12, 2012 1:43 PM - Category: Maintenance



If you've ever been driving around Apple Valley and had a headlamp go out, you've probably just wanted to replace the bad bulb. If your car uses halogen headlamps, they dim over time. So if you just put in one, they won't have the same brightness which can be distracting and will affect your field of vision.

To have your headlights inspected, visit us at Valley Auto Care. We're at 7125 151st St. West, Suite 105 in Apple Valley, Minnesota 55124. Or give us a call at 952-431-2700

Experts in Apple Valley recommend replacing your halogen headlamps every year. It's easy to remember if you do it when daylight savings time changes in the fall. That way you'll have bright headlamps for those long Apple Valley winter nights.

There are other types of headlamps in addition to halogen. There are the old standard bulbs that have been around for decades. These are OK, but you can usually upgrade to halogen. They cost a little more but you can't believe the difference. If you do a lot of night driving you might want to use a premium halogen bulb that filters out the yellow hues and give a very white light that's a lot like daylight.

You may have noticed those bluish headlights on luxury cars. They are high intensity discharge or, HID lamps. They really light up the road. You can upgrade to HID on some vehicles. These cost quite a bit, but they'll last for the life of your car. If you want your Apple Valley friends to think you have HIDs, you can get halogens with a bluish tint - no one needs to know.

Seriously, though, night driving is all about reaction time – time to stop – time to get out of the way. You can't react to what you can't see. You need headlamps that'll give you a good view down the road and good peripheral vision as well. And your headlights need to be aimed correctly so you can see and also, to keep your lights from shining off into on-coming traffic.

You may have seen older vehicles with headlights that are awfully dim and maybe even yellow. That's because the plastic headlight lenses have gotten cloudy and yellowed with age. They can be replaced, but many Apple Valley service centers offer a service to restore the lens that's a lot cheaper.

You can't drive if you can't see. AAA reports that nine out of ten vehicles have dirty or yellowed headlamps. So run the window squeegee over your headlights when you gas up to clear the dirt and bugs. Get your lenses restored if they need it and don't forget to replace your standard or halogen bulbs every fall.

Is Your Apple Valley Driving Severe?

Date: January 5, 2012 11:17 AM - Category: Service Intervals



People near Apple Valley Minnesota often ask Valley Auto Care how often they should have a particular service done. It's a great thing to ask. You can look at your owner's manual, or have your Apple Valley Minnesota service advisor at Valley Auto Care look up your vehicle in a service database. What you find is often a surprise to people – there are actually two service schedules.

One is the regular schedule and the other is the severe service schedule. Service intervals are shorter on the severe service schedule. When asked, most folks in Apple Valley Minnesota will say that their driving is normal and that the 'regular' schedule probably applies to them. 'Severe service' sounds pretty extreme – 'I don't drive like that'.

Well, here is what the manufacturers say constitutes severe driving conditions; you can draw your own conclusions.

  • Most of your trips are less than four miles.
  • Most of your trips are less than ten miles and outside temperatures are below freezing.
  • The engine is at low speed most of the time – not on the highway. You operate your vehicle in dusty areas.
  • You regularly tow a trailer or carry heavy loads.
  • Drive with a car-top carrier.
  • Stop and go driving.
  • Driving in very hot or very cold weather.

If that's severe driving, what constitutes regular driving? Well, it would look something like this: I live somewhere with moderate temperatures all year round – I'm thinking San Diego here. And I live close to a freeway on-ramp. Everywhere I need to go is right off the freeway, at least four miles from my home. I can drive at a steady 60 miles per hour when I'm on the freeway.

I don't know about you, but that doesn't sound like my normal driving. It sounds more like ideal conditions. I live where it gets hot in the summer and cold in the winter. I run short errands around Apple Valley. Occasionally we load up for family trips.

For me, normal driving includes elements of severe service driving. So here's what I tell people: think about how you drive, where you live, where you go and what you are expecting to with your vehicle in the near future.

Picture a line with 'regular' on one end and 'severe' on the other, and make a judgment on where you fall. If your regular oil change recommendation is 5,000 miles and the severe service recommendation is 3,000 – when should you change your oil? For me, it's closer to 3,000 miles. For my wife, it's closer to 5,000 miles. Your Apple Valley Minnesota auto service advisor at Valley Auto Care will be happy to have this discussion with you and help you sort it out.

Just a quick word on why severe service intervals are shorter. One has to do with heat. That can either be external heat from the weather or engine and transmission heat from stop and go driving or working extra hard moving heavy loads or towing. The heat causes the fluids like oil and transmission fluid to break down more quickly and then they aren't as effective.

Another factor is water. Moisture naturally collects in fluids as they cool. In your motor oil, for example, if you don't drive long enough for the oil to fully heat up, the water won't evaporate. Water in the oil can lead to the buildup of damaging sludge.

If you live where the air is dusty or polluted, fluids will become contaminated and filters will get dirtier more quickly.

So make an honest evaluation of your driving conditions. You've made the commitment to take care of your vehicles, so it only makes sense to follow the right schedule.

Apple Valley Customer Detective Work

Date: December 28, 2011 2:14 PM - Category: Service Standards



One might say the most challenging part of being an automotive service technician at Valley Auto Care in Apple Valley Minnesota is diagnosing a problem before it can be fixed.

Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.

Let us introduce you to something we'll call Customer Detective Work – that is helping your Apple Valley Minnesota technician find clues to what's wrong.

We start with the detective basics: What, Where and When. Play along with me. You come in to Valley Auto Care and your car is making a funny sound.

  • Q: Where's the sound?
  • A: Around the right front wheel.

  • Q: What kind of sound?
  • A: Kind of a clunk, clunk sound.

  • Q: When do you hear the sound?
  • A: When I turn and accelerate.

  • Q: Right and left? Forwards and back?…

Do you see where we're going? You're gathering additional information to help your Apple Valley Minnesota technician know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise".

When you think you need to bring a vehicle in, make some notes about the problem. Rather than just saying "it's leaking", tell the tech the color of the fluid, and approximately where under the car you see the puddle.

Things like 'the car is stalling or sputtering' are often very hard to diagnose because they're intermittent. They may not happen every time you drive and usually aren't happening when you actually bring the car in. So, it is a big help for you to describe what's happening in as much detail as possible.

Your Apple Valley Minnesota technician at Valley Auto Care will need to be able to duplicate the problem if possible so he needs to know details, like 'it stalls after it's been driven for about 20 minutes and I go over 50 miles an hour'.

If the tech can experience the problem personally, he's better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.

Finding Vehicle Recall Information In Apple Valley Minnesota

Date: December 22, 2011 1:17 PM - Category: Fuel System

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No matter how well they're made, cars in Apple Valley Minnesota will have design or manufacturing problems.

And when the government thinks a problem is really serious for people in Apple Valley Minnesota, they require the manufacturer to issue a recall notice and fix the car free of charge. The manufacturer then tries to contact everyone in Apple Valley Minnesota who owns that type of car to get the recall work done.

These recalls always affect safety, so take them seriously. It's easy to see if a vehicle's being recalled.

Finding Vehicle Recall Information The government has links on its websites, or just visit AutoNetTV for links.

There are many websites with free recall information and searches. There's CarFax, AutoByTel and the DMV.

Recalls are serious, but not all that common. But sometimes there are less significant issues, and for these, manufacturers issue a Technical Service Bulletin, or TSB, that tells service centers like Valley Auto Care how to repair a frequent or difficult problem.

The pros get updated information through subscription plans, also available in consumer versions for a reasonable cost.

So when vehicle recalls occur, get the work done, and keep you and yours safe.

Make Your Battery Last

Date: December 14, 2011 1:34 PM - Category: Battery



Today’s report from Valley Auto Care is on car batteries, why they die and what we can do to lengthen their life. Most of us have had a dead battery at one time or another. In fact, it would be very unusual if you hadn’t. You may be surprised to learn that only 30 percent of Apple Valley vehicle batteries last for 48 months.

Now that’s an average. How long a battery lasts depends on many factors. You may not know that one of the biggest factors is the temperature where you live and drive around Apple Valley. You might suppose that cold weather was harder on batteries because it takes more power to crank a cold engine, but the opposite is actually true.

For more information on your battery, please visit us:
Valley Auto Care
7125 151st St. West, Suite 105
Apple Valley, Minnesota 55124
952-431-2700

Batteries in very cold climates have a life expectancy of 51 months as opposed to 30 months in very warm climates. The reason is simple: batteries are chemically more active when they’re hot than when they’re cold.

A car battery will actually start to discharge on its own within 24 hours in hot weather. It takes several days in cold weather. When batteries are left too long in a state of partial discharge, the discharged portion of the battery plates actually, for the lack of a better word, 'die'. Recharging the battery will not restore the dead part of the battery plate.

One of the big problems for the way most of us drive in the Apple Valley area, is that our batteries are often partially discharged. The biggest job the battery does is to start the car. It takes some time for the alternator to recharge the battery after starting. If you’re driving short distances, especially if there are several starts and stops, your battery may not fully recharge.

Another issue is that vehicles are coming equipped with more and more electricity hungry accessories like navigation systems, DVD players, CD and MP3 players, heated seats, heated steering wheels and so on. And we often plug in cell phones, computers and other gadgets. Combine that with short trips and it’s no wonder that our batteries are partially discharged.

Experts say we can extend our battery life by topping off the charge periodically using a good quality battery charger. You may’ve heard these chargers referred to as 'trickle chargers'. They’re attached to the battery and plugged into a wall outlet to slowly bring the battery up to full charge.

Now there’s some science involved with how fast a battery should be recharged. If you buy a cheap manual charger, you’ll have to tend it. Frankly a learning curve on how to do it right and requires much attention. A computer controlled charger – or smart charger – monitors the process and determines the appropriate rate of charge. And it even stops charging when it’s fully charged. It costs more than the manual charger, but the automatic model is worth it.

The suggestion is to charge once a month in warm weather and once every three months in cold weather.

Another thing to avoid is deeply discharging your battery. Something like running the headlights and stereo with the engine turned off. That’ll take months off the battery life every time you do it.

Now, as we discussed, heat is hard on a battery. A dirty, greasy battery holds more heat. You can wipe off excess dirt with a paper towel or ask your service advisor at Valley Auto Care to clean it for you. Valley Auto Care can even test your battery and tell you if it’s time to replace it.

Batteries are fairly expensive, so taking a few steps to make them last longer is well worth it. Of course, the battery will eventually need to be replaced. Always make sure you get a new battery that meets the factory specifications for your vehicle. If you feel you need more battery capacity than what came with your vehicle, talk with your service advisor at Valley Auto Care about appropriate upgrades.

If you have a dead battery, be careful to inspect it before you jump start it. If the case is bulging, cracked or leaking, do not jump start it. Damaged batteries can explode or catch fire. And deeply discharged batteries can freeze. Do not jump start a frozen battery.

Buying the Right Tires and Wheels In Apple Valley Minnesota

Date: December 9, 2011 3:01 PM - Category: Tires and Wheels

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Everyone in Apple Valley Minnesota eventually replaces their tires, whether it's because they're worn out or they're just looking for something different. There are so many great tire choices in Apple Valley Minnesota, it can be difficult to sort them out. Let's group the broad spectrum into several categories that will help in the selection process.

One category is often referred to as "summer tires". Summer tires are designed to be driven on the road when temperatures are generally above 45 degrees. Their tread design is optimized for traction on dry roads in Apple Valley Minnesota and they're also able to effectively displace water on rainy roads.

Apple Valley Selecting Tires and Wheels Now the rubber compound gets a little hard and stiff as temperatures drop below 45 degrees as it occasionally does here in Apple Valley Minnesota. And the tread which handles dry roads so well, can get packed with snow or mud – which provides very little traction in those conditions.

So if you live where its summer all year round, these tires will work well for you. If you like maximum performance in warm weather, but still live where it gets cold and snowy, you'll want to change your summer tires for winter tires as the weather starts to change.

Summer tires can be purchased with an emphasis on handling performance, smooth ride or long life. Your Apple Valley Minnesota tire professional at Valley Auto Care can help you find the right tire for the way you drive.

As you can imagine, winter tires are designed to work very well in snow and ice. Their tread is designed with many channels and grooves that throw the snow out of the tread as the wheel turns. This means the tire is always be able to bite into the snow.

The rubber compound used in winter tires is specially formulated to be flexible at temperatures below 45 degrees. This maximizes cold weather traction. When it gets warmer, the softer rubber will wear faster on warm dry pavement than summer tires, so change them out once the weather has turned.

There's a range of tires within the winter tire category. If you live where there's a lot of snow and ice, look for the mountain and snowflake icon that signifies a severe snow rating. If you have milder winters and still want a performance component, they make a winter tire for you as well.

For many people, an all-season tire is the answer. You will give up some of the performance at the extreme ends of the summer tire/ winter tire spectrum, but you will find a long wearing tire that gives both good highway performance and winter traction on our Apple Valley Minnesota roads.

Within the all-season category, there are many choices that you tire advisor can help you evaluate.

Valley Auto Care
7125 151st St. West, Suite 105
Apple Valley, Minnesota 55124
952-431-2700

Outside of these three main categories, some people in Apple Valley with trucks and SUVs like a tire that is designed for both on-highway and off-highway use. They can handle the rocks and bumps off-road, but still work well on the street. Again, many options depending on the relative emphasis on on-road verses off-road.

You may want new wheels to go with your new tires – well, there are hundreds and hundreds of styles to choose from. That's a matter of personal taste. If you want to change the size of your wheels and tires, do get some professional help.

The computers on your vehicle are programmed to the size of wheel and tire combination that comes from the factory. Tire size affects various computer controlled functions like anti-lock brakes, traction and stability controls, speedometer and odometer. Of course, you want these systems to work properly. The computers can be re-programmed for different tire sizes.

And if you want to increase the size of your wheels and tires, you'll want so help to make sure they'll fit in the wheel wells of your vehicle without rubbing during turns or over bumps.

Power Steering: Keep Headed in the Right Direction, Apple Valley

Date: December 2, 2011 11:01 AM - Category: Steering



Power steering is standard on nearly every car and truck in Apple Valley, Minnesota these days. Now there are some exotic, new types of power steering systems, but for the most part, the heart of the system is a pump that’s driven by a belt powered by the engine.

Contact us at Valley Auto Care for questions about your power steering.

The pump generates boost that assists you as you steer your car around Apple Valley, Minnesota. Power steering systems use hoses to move pressurized fluid back and forth. These hoses can develop leaks so it’s a good idea to inspect them at every oil change.

A check of the power steering fluid level is on the list for every full service oil change because low fluid can damage the power steering pump. And the fluid needs to be compatible with the hoses and seals, so you need to use the correct type –just ask your service consultant at Valley Auto Care.

In addition to providing boost, the fluid cleans, cools and lubricates the power steering system. The lubricants and detergents are depleted over time so you need to replace your old fluid with clean, fresh fluid periodically.

Excess moisture can collect in the power steering fluid as well. That can lead to rust and corrosion as well as reduce the effectiveness of the fluid. Many manufacturers specify power steering service intervals in the owner’s manual. Unfortunately, this important service is sometimes left off the maintenance schedule. When in doubt, every two years is a good fallback.

Your auto service center in Apple Valley, Minnesota will use a detergent to clean the system, flush out the old fluid and replace it with the good stuff.

Now, if you are experiencing high steering effort, erratic power assist, loud whining coming from the pump you may have a power steering problem. Another sign is that you have to frequently top off the fluid.

Holding the steering wheel to the far right or left for more than a few seconds at a time can wear your pump out real fast. AutoNetTV wants you to be sure to service your power steering system regularly to keep you headed in the right direction.

Valley Auto Care
7125 151st St. West, Suite 105
Apple Valley, Minnesota 55124
952-431-2700
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Valley Auto Care in Apple Valley MN helps people and their vehicles throughout Apple Valley and along Cedar Ave, County Rd. 42, Galaxy Ave, and 160th St. We work on all vehicles including the following manufacturers: Audi, BMW, Volkswagen, Mercedes, Toyota, Nissan, Honda, Ford, Mazda, Chevrolet, Pontiac, Oldsmobile, Saturn, GMC, Cadillac, Mercury, Lincoln, Infiniti, Acura, Lexus, Buick, Dodge, Chrysler, Jeep, and Plymouth with most auto service needs including: Tires, Wheels, Brakes, Transmission, Tune-Up, Computer Diagnostics, Engine Codes, Suspension, Shocks, Struts, Alignment, AC, Clutch & more.

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